Return & Exchange

Our hassle-free return and exchange policy

Eligibility

Your item must be in the original condition, tags attached, no damage or alterations.

One post-purchase action only: exchange OR return.

Important

All requests must be made within 14 days of purchase. Packaging must be intact. Items with tears, damage, or altered packaging are not eligible.

Contact our team: iinsaneg.com@gmail.com within the timeframe.

Provide your order number and a brief reason.

We'll guide you step by step through the process.

Note: Items bought with discounts or on sale are not refundable.

120 EGP

Processing & handling fee for returns or exchanges

Refunds issued in the original payment method within 7–12 business days after inspection.

Shipping & handling fees are non-refundable.

For inquiries, contact us at:

All requests answered within 1 business day.

INSAN reserves the right to update this policy at any time.